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Placing a craft order with The Vintage Chicks Club is Easy...!

Just insure that you fill out all options including adding something in
the comment section, before checking out to payment.

If all is answered correctly, you will automatically receive an invoice with
a number which you will always quote if your have any inquiries.

If you don't receive one, it simply means that you have not filled out all the questions. 

If item/items have sold out prior to your packing order, we will
send your order out with a Back Order /BO registered on your invoice.

You will have 3 Options to choice from if the item/items are not available
at the time of your packing.

1) A complete Refund of the Item/Items not received in your package.

2) A Credit Voucher will be issued for you to spend on your next New order.
Credit Voucher cannot be used to book into classes or retreats.

3) Item/Items will be sent to you when they come available back in our online store.
If you have any questions please email us directly to 
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The majority of craft products are from International and Local suppliers.
Most suppliers take up between 7 days to 4 weeks to delivery.

The Vintage Chicks Club strives to maintain and vast variety of stock on hand,
but due to the present circumstances with Covid 19 
it may take a little longer to receive our orders from our Suppliers.

Your parcel is shipped out by either Australia Post or Fastway Couriers.

Packing days are Tuesday & Wednesday only.

You will be notified on a tracking number by email.

At the moment we are all experiencing delays in receiving our products
so please be patient and thank you for understanding.

If you are still awaiting on your parcel to arrive please email us directly to 
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We want you to love your purchase from The Vintage Chicks Club, so if that's not the case,
just follow the instructions below:
Please read the below returns policy carefully and ensure your items are eligible for a return.

In case there is a need to return an item/items you will need to contact us by email.
We will then issue you with a forma to read and complete.

Pack item(s) in original condition packs must be still attached and the Returns Form included.


Send to us within 14days of receiving the package (any items posted after this time frame will
be refused and returned back to the sender).

Unfortunaly we do not exchange or refund is you simply have just changed your mind.
So please ready the following...!

SALE ITEMS

Sale items or marked down items are a final sale, no returns unless the item is deemed faulty.

PROCESSING YOUR RETURN

Return postage costs are the customer’s responsibility and are non-refundable.

We recommend returning items through traceable mail,

as The Vintage Chicks Club  cannot issue a refund on

items that are not received.

Please ensure you hold onto the tracking number until you are

notified the items have been received by The Vintage Chicks Club.

Once The Vintage Chicks Club has received your returned package,

all items will be inspected before a refund or store credit is issued.

 You will be notified via email within 5 business days after the

item(s) is received in our Warehouse.

Please allow 7-10 business days from then for your refund

to revert back into your account. 

The Vintage Chicks Club reserves the right to deny a return

if items are returned used our damaged in any way.

​These rejected items will be returned to sender and sender will be charged a delivery fee.

If you have further  enquires please contact us by email.

thevintagechicks@yahoo.com


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At the ential time of booking into our Retreats, we have always included a link
which brings you back to this section to read and understand our Policy.

 COVID 19 Cancellations
This applies to Lock Down leading up to the Retreat 
If for some reason the Retreat cannot go ahead due to a Lock Down
or the owners of the club have fallen ill, these procedures will take effect immediately.
 
If the Venue or Goverment or both make the call for a Lock Down, due to Covid-19
the event will be changed to another date.

All guests will be notified on the private page of the new dates.
If you commit to the new date you are bounded to the rules below.

 You can transfer your spot to another crafter if you cannot make the event.
​You will need to notify us of the change over. 
The club will also advertise your spot to help you try and fill it.

 Your money less the Non Refundable deposit,
will then be transferred back to your nominated bank account after the New Crafter has paid their deposit.
Please be aware that this might take a while untill someone takes over your spot.

If you decide to cancel due to your own personal reasons, please be aware that we do not refund.
If the new retreat date does not suit you either, the policy above will apply.

Once again your options above will apply to have your spot filled.
​If your spot is not filled you will forfeit all of your money.

If you have further questions please email us directly to 

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