HOW TO ORDER
Placing an order with The Vintage Chicks Club is Easy...!

Just insure that you fill out all options including adding something in
the comment section, before checking out to payment.

If all is answered you will automatically receive an invoice with
a number which you will always quote if your have and equerries.

If you don't receive one, it simply means you have not filled out all the questions that were required by you.
If item/items have sold out prior to your packing order, we will
complete your order at what is available and send to you.

Each invoice will clearly state if the item is on Backorder or Out of stock.
You will have 3 Options to choice from if the item/items are not available at the time of your packing.

1) A complete Refund of the Item/Items not received in your package.

2) A Credit Voucher will be issued for you to spend on your next New order.
Credit Voucher cannot be used to book into classes or retreats.

3) Item/Items will be sent to you when they come available back in our online store.
If you have any questions please email us direct to 
Shipping & Delivery
The majority of our International and Local suppliers will take up to
7 days to 2 weeks for our shipment to arrive.
The Vintage Chicks Club strives to maintain and vast variety of stock on hand,
but due to the present circumstances at the moment.
it might take a little longer to receive our orders from our Manufactures.

We pack and ship out by either Australia Post or by Fastway Couriers on
 Monday - Tuesday - Wednesday
You will be notified on a tracking number by email.

At the moment we are all experiencing delays in receiving our products so please be patient.
If you are still awaiting on your parcel to arrive please email us direct to 
Returns & Refunds

We want you to love and enjoy receiving your purchase from The Vintage Chicks Club,

so if that's not the case, then just follow the instructions below:

Please read the below returns policy carefully and ensure that your product is eligible for a return.

We do not accept returns and will not issue refunds if you simply
changed your mind or have corded incorrectly.

A refund or return will only be processed if an item is faulty.

You will have to email us directly to
 

within 3 days of receiving your parcel.

After approving the Return of your Item/Items by email you will receive a code for your records.
you must return in a suitable packaging, and postal costs are the
customer's Responsibility and are non-refundable.

We recommend returning item/items through traceable mail, as The Vintage Chicks Club
cannot issue a refund or exchange on items that are not received.

Please ensure you hold onto the tracking number until you are notified the items
have been received by The Vintage Chicks  Club.

Once The Vintage Chicks Club have received your returned package, all items will
be inspected before a refund or store credit is issued. 

You will be notified via email within 2 business days after the items have been received.


Please allow 7-10 business days from then for your refund to be revert back into your nominated account.

The Vintage Chicks reserves the rights to deny a return if items are returned used, or damaged in any way.

These rejected items will be returned to sender and you will be invoiced for the cost of the postage.

If you have any questions once again please email us direct to 

thevintagechicks@yahoo.com